Help

How do I sign in on the web?

Go to the web app and enter your phone number and 6-digit PIN, or choose "Scan QR code" and scan it with the mobile app under Settings → Link a device.

I forgot my PIN

On the sign-in screen, choose "Forgot PIN?". We'll text a reset code to your phone number, then you can set a new PIN. Resetting your PIN signs you out on every device.

How do I make a call from the web?

Open a conversation and use the phone or camera button in the header. Your browser will ask for microphone/camera permission the first time.

How do I sign out other devices?

Settings → Devices & sessions shows every device signed in to your account. You can sign out any one, or all others at once.

Still stuck?

Email us at support@handechat.com.