Help
Frequently asked questions
How do I create an account?
HandeChat currently requires an invitation code to register. Ask someone already on HandeChat for one, then go to Join HandeChat and enter the code along with your email, display name, and a password.
What's an invitation code, and why do I need one?
It's a one-time code that unlocks registration. HandeChat uses invitation codes to control access during this stage of the product — a single code is consumed the moment an account is created with it, so each code works only once.
How do I sign in?
Go to the HandeChat Web login page and enter your email and password, or use "Scan QR code" to sign in instantly from an already-signed-in phone — see "How do I link HandeChat Web?" below.
How do I link HandeChat Web to my phone?
On your phone, open HandeChat, go to Settings → Security → Link a device, and tap it to open the camera scanner. Then, on the computer you want to use, open HandeChat Web and choose “Scan QR code.” Point your phone's camera at the code shown on the screen, and confirm the sign-in when your phone asks. The code is single-use and expires within minutes if it isn't scanned.
How does messaging work?
Start a private conversation from someone's profile, or create a group to chat with several people at once. You can send text, photos, videos, files, and voice messages, and reply to or edit/delete your own messages.
How do calls work?
Start a one-to-one or group voice/video call from a conversation. You'll be asked to allow microphone (and camera, for video) access the first time.
What are linked devices, and how do I manage them?
Every phone or browser you've signed in on shows up under Settings → Security → Devices & sessions, both on the phone app and on HandeChat Web. From there you can see when each one was last active and sign any of them out remotely — including a browser you linked by QR code.
I forgot my password. How do I reset it?
Use "Forgot password?" on the login page and follow the link sent to your email. Resetting your password signs every device out for safety, so you'll need to sign back in afterward.
How do I delete my account?
Go to Settings → Security → Delete account (on the phone app or HandeChat Web) and confirm your password. This immediately signs out every device, removes your profile photo and name, and is not reversible. See our Privacy page for exactly what deletion does and doesn't affect.
How do I report or block someone?
Open the person's profile or the specific message/post, and choose Report or Block. Blocking is one-directional and stops them from messaging or calling you; reporting sends the issue to HandeChat's moderation team.
Is HandeChat private and secure?
Your account is protected by a password (and, if you use QR linking, an explicit approval from an already-signed-in device). The HandeChat mobile app additionally offers end-to-end encrypted conversations for chats you choose to encrypt — see our Privacy page for exactly which content is and isn't readable by HandeChat's servers.
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